[UPDATE] – Snapfish (used to) SUCK!
So my wife ordered a couple photo books from Snapfish… TWO IDENTICAL BOOKS… take a look at this crap. Not to mention that the face of the book had the image cropped differently. It was from the same order. The same pic. The same everything!!!, Next consider the picture quality is absolutely horrible on the second book (see the pic below). Flesh tones are gone. They (especially my daughter) look pale and washed out. All detail is lost and when compared the first book (which has fairly good color) the color is very, very poor.
Just be aware when ordering a photo book from Snapfish… this might happen to you, too My next step is to try and contact them, and see about a replacement…not an easy thing as we approach the Christmas shipping deadline… 
[UPDATE] Snapfish fixed this issue…please read about here...
Posted: December 15th, 2008 under The Road.
Comments: 2
Comments
Comment from ottoimken
Time: December 16, 2008, 8:44 pm
Hello,
My name is Otto Imken and I am the Worldwide Customer Support Manager at Snapfish. I read your blog and I wanted to say I’m very sorry for the poor quality product we sent you. It is completely unacceptable and I’d like to get it fixed for you ASAP. We stand behind our quality and we’ll fix, replace, or refund anyone who gets a product that is less than perfect, perfect in your opinion. Can you please send me your order # or the e-mail address used to order the product so we can take a look at the problem and get a replacement sent out to you before Christmas? You can email me at otto.imken at hp.com and I’ll get this fixed for you as soon as I can.
Sorry for the trouble, otto
Otto Imken
otto.imken at hp.com
Worldwide Customer Support Manager
Snapfish by HP
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